TCPA Consent & Communications

This is a general template and not legal advice. Have it reviewed by counsel before launch.

This policy explains how Onward ("Onward", "we", "us"), based in Denver, CO, and the roofing pros we match you with may reach out to you. It also explains the consent you give and how to take it back.

Your consent

When you submit your info on Onward, you agree to be contacted by Onward and up to a few matched roofing pros by phone call, text message, and email — including by autodialer, automatic texting system, or prerecorded or artificial voice message — at the phone number and email you give us. You agree to this even if your number is on a state or federal Do Not Call list.

This consent is not a condition of any purchase. You do not have to agree to this to buy anything. Message and data rates may apply. Message frequency may vary. We and the pros may contact you about your quote, your project, and related services.

Message and data rates

Your phone carrier may charge you for calls and texts. Those charges are between you and your carrier. Onward does not control or pay them.

How to opt out

You can stop the messages anytime:

• Reply STOP to any text message to stop texts from that sender.
• Ask to be removed during any call.
• Click "unsubscribe" at the bottom of an email.
• Email privacy@getonward.com or call (888) 555-0147 and ask us to stop.

Reply HELP to a text for help. After you opt out, you may still get a message that confirms you opted out.

How to revoke consent

You can take back your consent at any time by any reasonable way listed above. Once you tell us to stop, we will stop sending you marketing calls and texts. Please note that matched pros are their own businesses. If a pro keeps reaching out, you can ask that pro directly to stop, and you can also let us know at privacy@getonward.com so we can help.

Even after you opt out, we may still send you messages we need to send for legal or account reasons, like to confirm a request.

Questions

Need help with your contact settings? Email privacy@getonward.com or call (888) 555-0147. See also our Privacy Policy and Terms of Service.