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Appliance Repair glossary

Plain-English definitions of 0 appliance repair terms you will see on quotes and inspection reports.

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Diagnostic fee / service call fee - the charge for coming out and identifying the fault, typically $35-$120 and commonly credited toward the repair if you proceed. Trip or mileage charge - an additional fee outside a company's service area, sometimes around $2 per mile.

Sealed system - the closed refrigerant circuit in a refrigerator: compressor, condenser, evaporator and the lines between them. It requires certified handling and costs $800-$1,200 to repair. This is never a DIY item. Compressor - the pump that drives that circuit, $500-$1,000 to replace.

Control board - the electronics that run the appliance, $500-$1,000 on a refrigerator and $200-$600 on an oven. Heating element - the resistance coil that makes heat, $150-$250 on a dryer and $150-$400 on an oven. Igniter - the component that lights a gas oven, $150-$350.

OEM - Original Equipment Manufacturer, meaning a part made by or for the appliance brand. Aftermarket - a part from a third party, often cheaper, with varying fit and warranty. Gasket - the flexible door seal, $60-$100 on a refrigerator and $50-$150 on a dishwasher. Data plate - the label carrying model and serial number, which is the key to parts, warranty and age.

Before you sign

Three rules for every term

  • Learn 'sealed system' before you need it It's the $800-$1,200 phrase that usually means it's time to price a replacement.
  • Ask OEM or aftermarket every time Both can be right. Not knowing which you bought never is.
  • Distinguish diagnostic fee from trip charge They're separate line items and both should be disclosed before booking.
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Appliance Repair glossary questions

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The charge for a technician coming out and identifying the fault, typically $35-$120. It's usually credited toward the repair cost if you approve the work.
The closed refrigerant circuit - compressor, condenser, evaporator and lines. It requires certified professional handling and costs $800-$1,200 to repair, which often means replacement is the better option.
Original Equipment Manufacturer - a part made by or for the appliance brand, as opposed to an aftermarket part from a third party.
The electronic module that runs the appliance. It's one of the most expensive parts: $500-$1,000 on a refrigerator and $200-$600 on an oven.
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Who wrote and checked this

Written by

The HomeMatchup Content Team

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Reviewed by

Michael Thompson

Senior Home Improvement Reviewer · 20 years

Senior technical reviewer.

Team-written. Second-person reviewed. Sources dated. Report a correction.

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