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Water damage glossary

Category describes how contaminated the water is (1 is sanitary, 3 is grossly contaminated). Class describes how much material is wet and how hard it is to dry, from 1 (minimal) to 4 (deeply saturated, low-evaporation materials). Both terms come from the ANSI/IICRC S500 standard and both appear on your invoice.

Category is about health risk and drives the method. Category 1 is water from a sanitary source. Category 3 is grossly contaminated — sewage, floodwater — and porous materials are generally removed rather than dried. Cost tracks it directly: Fixr puts extraction at $3.75–$4.25 per square foot for clean water, $4.10–$6.50 for gray and $7.00–$7.50 for black.

Class is about drying difficulty and drives the duration. Fixr's cost ranges by class run from $150–$400 for Class 1 up to $20,000–$100,000 for Class 4, where water has soaked into low-evaporation materials like hardwood, plaster or concrete.

The other terms you'll meet: mitigation is the emergency work that stops further damage; restoration or reconstruction is rebuilding. An LGR dehumidifier is a low grain refrigerant unit, the professional standard for structural drying. Drying goal is the target moisture level for each material, verified with a meter. Assignment of benefits is a document that lets a contractor bill and negotiate with your insurer directly.

Knowing category and class lets you sanity-check a quote. If someone prices a clean-water kitchen spill like a Category 3 loss, you now have the vocabulary to ask why.

How to choose

Category 1
Water from a sanitary source. Materials can often be dried in place if caught quickly.
Category 2 (gray water)
Contains contaminants that could cause illness. More removal, more sanitizing, higher cost per square foot.
Category 3 (black water)
Grossly contaminated — sewage, floodwater. Porous materials in contact with it are generally removed, not dried. Not a DIY situation.
Class 1 to 4
How much material is wet and how hard it is to dry. Class 4 involves deeply saturated low-evaporation materials and takes the longest.
Drying goal
The documented target moisture content for each material. Equipment should stay until the readings meet it, and come out when they do.
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All water restoration glossary

Category 1 Water

Category 2 Water

Category 3 Water

IICRC

Psychrometry

Moisture Map

FAQ

Water Restoration glossary — common questions

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Three, defined by contamination level under the ANSI/IICRC S500 standard: Category 1 from a sanitary source, Category 2 containing contaminants that can cause illness, and Category 3 grossly contaminated such as sewage or floodwater.
Category is how dirty the water is; class is how much material is wet and how difficult it is to dry. Category drives the method and safety precautions; class drives the equipment and duration.
The ANSI/IICRC S500 Standard for Professional Water Damage Restoration, currently in its fifth edition (2021). It sets out the procedures and precautions for water damage restoration work in residential, commercial and institutional buildings.
A document that transfers your right to claim insurance payment to the contractor, letting them bill and negotiate with your insurer directly. It can be convenient, but it moves control of the claim away from you — read it before signing.
Sources

Where these figures come from

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