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Water Restoration · Problems

Water damage problems

Most household water damage comes from one of five sources: plumbing supply line failures, appliance hoses and connections, roof or envelope leaks, sewer and drain backups, and slow hidden leaks inside walls or under floors. The first four are sudden; the fifth is the one that quietly does the most damage.

Water damage is one of the biggest categories of home insurance loss. The Insurance Information Institute reports that water damage and freezing claims averaged $13,954 each over 2018–2022, occurred at 1.61 claims per 100 house-years — roughly one in 60 insured homes each year — and made up 27.6% of homeowners claims in 2022, up from 19.6% in 2020.

The slow leak is the expensive one, for two reasons. It has time to grow mold, and it is the type of loss most likely to be excluded. The Insurance Information Institute is clear that homeowners bear responsibility for maintenance and that policies exclude damage due to lack of maintenance — a leak you could have found and didn't tends to fall on you.

Signs of a hidden leak: an unexplained jump in the water bill, a musty smell that doesn't clear, warm or damp spots on a floor, bubbling or discolored paint, and warping baseboards. Any of them justifies looking behind the finish rather than repainting.

Sewer backup deserves its own mention. It is the most hazardous water type, and standard homeowners policies typically do not cover it — the Insurance Information Institute notes that it requires a separate endorsement or standalone product, usually at modest cost. If your home has a basement, that is worth asking your insurer about before you need it.

How to choose

Know the sudden-versus-gradual line
Sudden, accidental discharge from plumbing or appliances is the classic covered scenario; slow leaks and maintenance failures generally are not. Your policy is the authority.
Watch the water bill
An unexplained increase is often the first sign of a hidden leak, weeks before any visible damage.
Replace appliance supply hoses
Washing machine and ice-maker hoses are a common failure point and are cheap to replace. Braided stainless is the usual upgrade.
Ask about a sewer backup endorsement
The Insurance Information Institute notes that backups are not covered by typical policies and need a separate endorsement, usually at minimal cost.
Don't paint over a stain
A ceiling or wall stain is a symptom. Find the source before you cover it, or you will do it twice with rot in between.
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All water restoration problems

Flooded Basement

Burst Pipe Flood

Sewage Backup

Roof Leak Water Damage

Appliance Leak Flood

Storm Flooding

Standing Water

Secondary Mold Risk

FAQ

Water Restoration problems — common questions

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Plumbing supply failures, appliance hoses, roof and envelope leaks, sewer and drain backups, and slow hidden leaks. The Insurance Information Institute reports water damage and freezing accounted for 27.6% of homeowners claims in 2022.
Look for an unexplained rise in your water bill, musty smells, damp or warm floor spots, bubbling paint and warped baseboards. A plumber can isolate it with a meter test and moisture or thermal imaging equipment.
Typically not. The Insurance Information Institute states that sewer backup is not covered under typical homeowners policies and requires a separate endorsement or standalone product. Ask your insurer what is available on your policy.
The Insurance Information Institute puts average water damage and freezing claim severity at $13,954 across 2018–2022 — well above what most people expect from "a leak".
Sources

Where these figures come from

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