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Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523Trenchless or excavation, spot repair or full replacement — and the question nobody selling the job wants to answer first: how much of that line is actually yours to pay for.
Sewer line repair fixes the buried lateral that carries waste from your house to the municipal main or your septic tank. The work starts with a camera inspection — nobody can price the job without seeing inside the pipe — and then splits three ways: pipe lining (a resin sleeve cured inside the old pipe), pipe bursting (a new pipe pulled through, shattering the old one), or open excavation. Most jobs run one to five days. The first thing worth establishing is which section of the line is legally yours.
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Locate the cleanout and confirm it is the main line
A plumber opens the main cleanout — usually outside near the foundation, sometimes in a basement or crawl space — to confirm the blockage or damage is in the lateral rather than in a branch inside the house. The difference is the difference between a $300 call and a five-figure one.
Watch for: A quote for line replacement produced without ever opening the cleanout. If nobody has established that the problem is in the lateral, nobody knows what they are selling you.
Camera inspection — the mandatory first step
A self-levelling camera on a push rod runs the length of the line while a locator transmits its position to a wand above ground. You get pipe material, the type of failure (root intrusion, offset joint, belly, crack, collapse), and — critically — the distance from the cleanout in feet at which each problem sits.
Watch for: No recording and no footage marks. You want the video file and the measured depths, because that footage is what a second opinion is priced from and what an insurer or a municipality will ask for. "We looked, trust us" is not an inspection.
Establish where your responsibility ends
The lateral usually has two notional halves: the private portion on your property, and the portion running under the sidewalk, verge or street to the main. Which of those you own — and whether a repair in the right-of-way is on you or on the utility — is set by local ordinance and differs from city to city. Some municipalities own everything past the property line; some own nothing until the main; some run subsidised replacement or service-line protection programmes.
Watch for: A contractor who states confidently what "the rule" is without naming your jurisdiction. Call your city or county utility, or search your municipality plus "sewer lateral responsibility", before you authorise work in the right-of-way. Some of that work may require a municipal permit and an approved contractor regardless of who pays.
Choose the repair scope — spot repair or full run
A single cracked joint at 22 feet does not require replacing 80 feet of pipe. Conversely, a clay line that shows root intrusion at six separate joints is telling you the joints are the failure mode and spot-fixing one buys you a year. The camera footage is what makes this an evidence-based decision instead of an argument.
Watch for: Full replacement recommended off a single defect, or spot repair recommended on a line the footage shows failing along its whole length. Ask the contractor to point at the footage and justify the scope.
Method selection — lining, bursting, or excavation
Cured-in-place pipe lining pulls a resin-saturated liner through the existing pipe and cures it into a new pipe-within-a-pipe. Pipe bursting drags a splitting head through, fracturing the old pipe outward while pulling new HDPE behind it. Open excavation digs the line up. Lining needs a host pipe intact enough to line and loses a little internal diameter; bursting needs launch and receiving pits and clear ground around the run; excavation needs access and destroys whatever is above it.
Watch for: Trenchless marketed as always possible. It is not. A fully collapsed line, a severe belly (a sag holding standing water), or a run under a slab with no viable pit locations can all rule it out — and a belly is not corrected by lining, because the liner follows the sag. If a trenchless-only company says your line qualifies, get one traditional excavation contractor to look at the same footage.
Permits, locates and utility marking
Sewer work is permitted work in most jurisdictions, and any digging requires underground utility locating first (811 in the US). Work in the public right-of-way typically needs a separate street-opening or encroachment permit, and often may only be performed by a contractor licensed and bonded with that municipality.
Watch for: A cash price offered to skip the permit. An unpermitted lateral replacement is a live disclosure problem when you sell, and if the municipality later fails it you pay twice.
The work itself
Lining is typically a one to two day job with no full-length trench. Bursting needs pits at each end and usually runs one to two days. Open excavation depends entirely on depth, soil and what is on top — a line under a mature driveway is a different job from one under lawn. Water service is normally uninterrupted; drain use is not, so plan for the house being unusable for waste for part of the time.
Watch for: A timeline quoted without anyone having confirmed the depth of the line. Depth drives excavation cost more than length does, and it is on the camera locate.
Restoration, re-inspection and paperwork
The line is re-camera'd after the work to prove the repair, the trench or pits are backfilled and compacted, and hard surfaces are restored. Compaction matters: badly backfilled trenches settle for years and take the new driveway with them.
Watch for: Surface restoration excluded from the quote. Concrete, asphalt, pavers, mature landscaping and irrigation lines are the commonest hidden line items on excavation jobs. Get restoration priced, or get its exclusion written down, before you sign. Also ask for the post-repair footage and the permit sign-off in writing.
Sewer line work spans an enormous range — from a low four-figure spot repair to well into five figures for a long, deep replacement under hard surfaces. Depth, length, method and what sits on top drive it more than anything else. Get the camera footage first; nobody can price this honestly without it.
See the full sewer line repair cost guide — by material, size and region →
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
A resin liner cured inside the existing pipe. No full-length trench. Needs a host pipe sound enough to line, and slightly reduces internal diameter.
New HDPE pulled through while the old pipe is split outward. Handles pipe that is too far gone to line, but needs pits at each end and clear ground along the run.
The line is dug up and replaced. The only option for a collapsed line or a belly needing re-grading. Cost is driven by depth and by what is on the surface.
One failed section replaced or a short liner set over a single defect. Right when the footage shows one problem, wrong when it shows a pattern.
Will you give me the camera footage and the locate measurements?
The single most valuable thing you can hold. It is what a second quote is priced against, what an insurer wants, and what stops the scope quietly growing.
What exactly is the defect, at what distance, and in what pipe material?
A contractor who can answer this precisely has actually looked. Clay, cast iron, Orangeburg and PVC fail in different ways and are not repaired the same way.
Which portion of this line does my municipality consider mine?
A good local contractor knows this for your jurisdiction and will say so plainly, including when part of the job is not your bill. Verify it with the utility yourself either way.
Do you offer both trenchless and excavation, or only one?
A trenchless-only firm has one answer available. This is not dishonesty, it is a limited toolbox — but it means their method recommendation is not a neutral one.
Is surface restoration included — concrete, asphalt, sod, irrigation?
The most common gap between the quoted number and the number you end up paying on an excavation job.
Who pulls the permit, and are you licensed to work in the right-of-way here?
Street work usually requires a separate permit and a contractor registered with that municipality. Being told "we don't need one" is worth checking independently.
What is warranted, for how long, and does it survive if I sell?
Liner and HDPE warranties are often long, but transferability varies and workmanship warranties are usually much shorter than material warranties. Get both terms separately.
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