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Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523The tile is the easy part. Setting out, the substrate behind it, the outlets in the middle of it and the joint where it meets the worktop are what separate a good backsplash from an obviously amateur one.
A backsplash is the tiled or panelled surface between the worktop and the wall cabinets. It is fitted after the countertop is in, so it can sit on top of the finished worktop and the joint between them can be sealed rather than grouted. It is a small job in area and an unusually unforgiving one in execution: everything is at eye level, on one plane, with reference lines running the full width of the room.
Countertop first, always
The backsplash is installed after the worktop is set. That way the bottom course rests just above the finished surface and the junction is closed with flexible sealant instead of rigid grout.
Watch for: Tiling before the worktop is in, which happens when trades are sequenced badly. It forces the fabricator to work around finished tile and leaves a joint that will crack the first time the worktop moves a fraction.
Substrate assessment and preparation
The wall has to be sound, flat and appropriate for the area. Old adhesive is removed, blown plaster is cut out and made good, and in wet zones a tile-suitable board may be needed rather than skimmed plaster.
Watch for: Tiling straight over old adhesive or over a wall that failed for a reason nobody diagnosed. Tile is only as attached as the surface behind it.
Setting out the layout
Before anything is stuck, the layout is set out dry: where the courses land relative to the wall cabinets, where cuts fall, how the pattern centres on the hob or the window, and whether an awkward sliver of tile can be designed out.
Watch for: Starting in a corner and working outward. It guarantees the ugliest cut lands somewhere visible, and in an area this small every cut is visible.
Cut-outs for outlets, switches and fittings
Outlets, switches and any pot filler or under-cabinet fittings need accurate cut-outs, and the electrical accessories may need spacers so the faceplates sit correctly on the finished tile depth.
Watch for: Faceplates that end up proud or recessed because nobody accounted for the tile and adhesive thickness. It is a small detail that draws the eye permanently.
Fixing, spacing and cutting
The adhesive is chosen for the tile and the substrate, notched to give full coverage, and tiles are set with consistent spacing. Glass, natural stone and large-format tiles each have their own requirements and are less tolerant than ceramic.
Watch for: Adhesive dabbed rather than combed, particularly under glass tile where the bed shows through and any void becomes visible for the life of the installation.
Grouting and sealing the junctions
Grout colour changes the appearance of the whole wall as much as the tile does. The worktop junction and internal corners get flexible sealant rather than grout, because those are movement joints.
Watch for: The worktop joint grouted solid. It will crack, and once it does water tracks behind the tile and into the back edge of the worktop.
A small area, so material choice moves the total less than people expect and labour dominates. What drives the price is tile format and material — mosaic sheets, glass and natural stone all take longer than plain ceramic — plus the number of cut-outs and whether the wall needs making good first.
See the full backsplash installation cost guide — by material, size and region →
Kitchen planning tools → Work out the area before you buy tile.
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
Subway tile, mosaic, glass and natural stone guides in the Materials archive.
How the backsplash sits against cabinet and worktop colour.
What each kitchen style conventionally does at the splashback.
Related material trade-offs across the kitchen.
If the wall behind the existing tile is soft, blown or damp, stop and find out why before re-tiling. Fixing tile to a failing substrate hides the problem and guarantees a repeat.
How will you set the layout out, and where will the cuts fall?
The single biggest difference between a professional and an amateur result in an area this small. A tiler who has thought about it can tell you before starting.
Is the wall sound enough to tile, and does anything need making good first?
Preparation is where a cheap quote saves money, and it is the part that determines whether the tile stays on the wall.
What adhesive and grout are you using for this tile?
Glass, stone and porcelain have different requirements. A tiler using the same bag for everything has not read the tile.
How will the joint with the worktop be finished?
The correct answer is flexible sealant, not grout. If the answer is grout, the joint will crack and water will get behind it.
Who is handling the outlet faceplates and any spacers?
Faceplates sitting proud of the tile is a permanent visual irritation and it is entirely avoidable if it is planned.
Does the tile need sealing, and when?
Natural stone often needs sealing before grouting as well as after. Skipping the first application is how stone tile ends up permanently grout-stained.
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