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Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523Mice and rats keep coming back until the hole is closed. What a real rodent job includes, why the exclusion list matters more than the trapping, and how to quote it properly.
Professional rodent control has three parts, and only one of them is trapping. A technician finds and seals the entry points, removes the animals already inside, and cleans up contaminated insulation and droppings where needed. Sealing is the part that decides whether the problem returns, which is why a rodent quote should come with a written list of the gaps found and what will be used to close each one. Mice and rats behave differently enough that identifying which you have changes the whole plan.
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Identify which rodent, because the plan changes
House mice squeeze through very small gaps, nest close to food, and range only a short distance from it — so interior work matters. Rats are stronger, travel further, more often enter low from burrows, sewers or the crawl space, and are notoriously wary of new objects in a familiar route.
Watch for: A plan that does not distinguish. Rat neophobia in particular means devices set today may be avoided for days — a technician who expects instant catches with rats does not work with them often.
A full entry-point survey, inside and out
Roofline and soffit junctions, gable and dryer vents, the garage door corners, weep holes, utility and pipe penetrations, the sill plate, foundation cracks, and where a deck or an addition meets the original structure. Rats add sewer lines, burrows and low grade-level openings to that list.
Watch for: A survey that produces no written list. If nobody can tell you where the holes are, nobody has found them, and everything after this step is temporary.
Exclusion — the actual repair work
Gaps get closed with materials rodents cannot chew through — metal mesh, sheet metal, hardware cloth, mortar — rather than foam alone. Vents get screened, door sweeps get replaced, roof junctions get flashed.
Watch for: Expanding foam used on its own as a seal. It stops draughts and does not stop a rodent. Ask specifically what material closes each opening.
Trapping the population inside
Traps are set on the runways evidence identified, against walls and in the attic, then checked and reset over repeat visits until activity stops. This takes more than one appointment and should be quoted that way.
Watch for: A single visit with devices left behind and no return scheduled. Trapping is a monitored process; unattended traps are a dead animal you will find by smell.
The rodenticide decision, made deliberately
Bait is used in tamper-resistant stations, usually on the exterior. It has genuine drawbacks: an animal that eats bait can die inside a wall cavity where it cannot be retrieved, and predators or pets that consume a poisoned rodent are exposed in turn.
Watch for: Interior baiting proposed as the default in a home with pets or small children. Ask why bait rather than traps, and ask for the product label and safety data sheet for anything placed on your property.
Clean-up and restoration
Heavily contaminated insulation is removed and replaced, and droppings and nesting material are cleared. This is often quoted separately and can be the largest line on an attic job.
Watch for: Rodent droppings and nesting material carry real health risks and should not be swept or vacuumed dry. Follow current public-health guidance on cleaning them, or have it done.
A rodent job prices in two parts: the trapping and removal service, and the exclusion repairs, which are the larger and more variable piece. Attic clean-out and insulation replacement is a third line again. See the Cost Guide for what drives the range on each.
See the full rodent control cost guide — by material, size and region →
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
Will I get a written list of every entry point you found, with what you propose to seal each one with?
The single most useful document on a rodent job. It is also how you compare two quotes — one listing eleven openings and one listing three are not describing the same house.
Is exclusion included in this price or quoted separately?
Frequently separate, and frequently the bigger number. Get both figures before choosing between companies on the headline price.
How many follow-up visits are included, and over what period?
Trapping is a process. A price covering one visit and a price covering four weeks of monitoring look similar on a quote and are not the same job.
Will you use rodenticide, and where?
You are entitled to decide this. Ask what is proposed, whether stations are interior or exterior, and how the dead-in-the-wall and pet-exposure risks are being managed.
Do you handle attic clean-out and insulation replacement, or subcontract it?
It is a distinct skill with its own protective equipment and disposal requirements. Knowing who is doing it tells you whether it will be done properly.
What is guaranteed, for how long, and does the guarantee survive if I do not take a service plan?
Some exclusion guarantees are tied to an ongoing subscription. That may be reasonable — but you should know it before you sign, not at renewal.
Do you check the crawl space and the roofline, not just the interior?
Rats commonly enter low and mice commonly enter high. An inspection covering only one of those elevations will miss one of the two most likely routes.
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