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Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523Brick has a fired outer skin and mortar softer than the brick around it. Both are removable in an afternoon and neither grows back. Get matched with crews who test a panel before they clean a wall.
Brick and masonry cleaning removes soot, atmospheric grime, biological growth, efflorescence and sometimes paint from brick, stone and mortar. It is governed by a principle borrowed from building conservation: use the gentlest method that achieves an acceptable result, and prove it on a test panel before touching the elevation. The reason is physical. Fired brick has a hard outer skin, mortar is deliberately softer than the units it joins, and aggressive cleaning removes both permanently.
Identify the masonry and its era before choosing anything
Modern extruded brick, soft handmade brick, natural stone and cast stone tolerate completely different treatment, and so do lime mortar and modern cement mortar. Age is the fastest proxy: older buildings generally have softer units and softer joints, and both are more easily damaged than they look.
Watch for: A quote given without anyone touching the wall. Soft handmade brick and hard modern brick are the same colour from the pavement and are not the same job.
Diagnose the soiling — it is not all one thing
Biological growth, atmospheric grime, efflorescence, metallic staining and paint each have a different removal route. Efflorescence in particular is not soiling at all: it is salt carried out of the masonry by moisture moving through it, and it will keep arriving as long as the moisture does.
Watch for: A single method proposed for a wall showing several problems. It will over-treat some areas to under-treat others, and on masonry the over-treated areas are the permanent ones.
Test a panel, in an inconspicuous place, and wait
A small trial area is cleaned by the proposed method and then assessed — not while wet, but after it has fully dried, which is when discolouration, mortar loss and unevenness actually become visible. If the result is unacceptable the method changes and the panel is repeated.
Watch for: Any contractor who considers a test panel unnecessary or wants to judge it wet. Masonry looks uniformly excellent while it is wet. That is precisely why the test exists.
Work up from the gentlest method
The sequence runs from water and time, to detergent, to a chemical treatment appropriate to the soiling, escalating only when the gentler option has demonstrably failed. Pressure stays low throughout — the National Park Service recommends beginning at or below 100 psi on historic masonry and generally staying under 300 to 400 psi, which is a fraction of what a driveway job uses.
Watch for: Starting at the strong end "to save a visit", and any mention of abrasive blasting. Blasting removes the fired skin of the brick, and the wall is left permanently more absorbent than it was designed to be.
Control water, then rinse thoroughly and neutralise
Masonry absorbs. Openings, vents, air bricks and any defective pointing are the routes water takes inside, and they are protected before work rather than mopped up after. Chemical treatments are rinsed and, where the product requires it, neutralised — residue left in the pores continues to act.
Watch for: Saturating a solid wall on a house with no cavity. Water driven into the mass takes a long time to come back out, and where it comes out on the inside face you get damp and salt bloom on the plaster months later.
Assess the joints once the wall is clean and dry
Cleaning routinely reveals pointing in worse condition than the dirt suggested, and any joints lost during cleaning need making good. Repointing is masonry work with its own mortar-specification questions, not something a cleaning crew improvises at the end of the day.
Watch for: Open joints left open through a winter. That is direct water ingress into the wall, and it does far more damage over one wet season than the dirt ever did.
Masonry cleaning is quoted after inspection and usually after a test panel, priced on area, access, the method the panel proves out, and the condition of the joints. Repointing and paint removal are separate works with their own quotes. The Cost Guide explains how masonry pricing is structured.
See the full brick & masonry cleaning cost guide — by material, size and region →
Exterior cleaning tools → Size the elevations and note the joint condition before you take quotes.
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
Will you clean a test panel and let it dry before we agree the method?
The single question that separates masonry cleaners from pressure washers. There is no defensible reason to refuse, and wet masonry tells you nothing.
What pressure will you use, and what would make you go higher?
You want a low number and a reluctance to raise it. Enthusiasm about pressure on a brick wall is the same warning it is anywhere else in this trade, only less reversible.
How will you judge whether my mortar can take this?
Mortar is intentionally the sacrificial part of a wall. A contractor who has not thought about the joints has only thought about half the surface.
If chemicals are used, what are they, and does the product require neutralising or a particular rinse?
Some masonry chemistry keeps acting until it is rinsed properly, and residue is a common cause of staining that appears weeks later. The answer should be specific to a product, not general.
What is your plan for water getting into the wall — vents, sills, open joints, air bricks?
On solid masonry the risk is inside, not outside. A crew that has walked the elevation looking for entry points is thinking about the building rather than the surface.
Have you cleaned masonry of this age and type before, and can I see it?
Masonry work photographs badly wet and honestly dry. Ask for a job that has been finished long enough to have dried out and weathered a little.
What might look worse after cleaning than it does now?
Cleaning reveals patched brick, mismatched repointing, previous repairs and paint ghosting that dirt was hiding. Being told in advance is the difference between a result and a shock.
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