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Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523The low-pressure chemical method used on everything a pressure washer would wreck. What is in the solution, what it does to the organism, why the green comes back — and how to hire someone who understands all three.
Soft washing cleans an exterior surface with a dilute cleaning solution applied at low pressure and given time to work, then rinsed off — instead of removing growth with mechanical force. It exists because the discolouration on most houses is living: algae, mildew, lichen and moss with roots into the surface. Pressure removes what is on top and leaves the organism behind. Chemistry kills it, which is why a soft wash both looks better and stays clean longer on the same wall.
Identify the organism, then the substrate
Algae, mildew, moss and lichen respond differently and sit differently on the surface. Lichen and moss are anchored and need longer contact; surface algae releases quickly. What the surface is made of then sets the concentration and the contact time that are safe.
Watch for: A quote given without anyone looking at the growth. Lichen on rendered masonry and a light algae film on vinyl are the same colour from the street and completely different jobs.
Dilute to the surface, not to the stain
Soft wash solutions are cleaning agents and surfactants mixed down with water. The surfactant is what makes the mix cling to a vertical surface long enough to work rather than running straight off. Concentration is set by what the substrate will tolerate.
Watch for: Mixing strong "because it is bad". Over-concentrated solution on painted wood, aged paint or aluminium can dull, streak or lift the finish, and there is no going back from that.
Soak the landscaping first
Every bed, shrub and lawn edge within reach of overspray and runoff is watered thoroughly before anything is applied. Saturated foliage and soil dilute what lands on them instead of drawing it up.
Watch for: A crew that only rinses plants afterwards. After is too late — the damage is done in the first minutes of contact.
Apply low, and let it dwell
Solution goes on at low pressure through a wide fan or a dedicated soft wash tip, bottom-up, and is left for a few minutes. Dwell time is the active ingredient of the whole method — this is where the organism is killed rather than displaced.
Watch for: Solution drying on the surface. On a hot sunny elevation it can dry before it has worked, leaving pale ghosting and an unkilled wall. Competent crews re-wet, or move to the shaded side and come back.
Rinse thoroughly and neutralise the surroundings
The rinse is top-down and continues until residue is gone, not until the surface looks clean. Planting and hard landscaping in the runoff path are rinsed again afterwards.
Watch for: A short rinse. Residue left behind is what causes the film on glass, the patchy screens and the plant damage that shows up two days later.
Soft washing is usually quoted as part of a whole-surface package rather than by the hour, priced on area, access and how established the growth is. Heavy lichen and moss take more solution and more dwell and cost more than a light algae film. The Cost Guide sets out the pricing structure.
See the full soft washing cost guide — by material, size and region →
Exterior cleaning tools → Work out area and method before you take quotes.
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
What is in your solution, and at what dilution for my surface?
You are not testing them on chemistry — you are testing whether the dilution changes by substrate. A single answer for every surface means a single mix in the tank.
How long do you let it dwell, and what do you do on a hot sunny wall?
Dwell is the method. "We re-wet so it cannot dry, or we work that elevation in shade" is the answer of someone who has done this properly.
Do you carry a pesticide or applicator licence if my state requires one for this work?
Some jurisdictions regulate applying certain biocidal treatments to exterior surfaces. Requirements vary and the contractor should know their own state's position without hesitating.
What is your plant protection routine, before and after?
The correct answer includes pre-soaking. If they only mention rinsing afterwards, they have the sequence wrong and your beds will show it.
Will there be a smell, and how long does it last?
There usually is one during and shortly after the work. Being told in advance is the difference between a normal job and a panicked phone call.
What is your realistic expectation for lichen and moss on my surface?
Anchored growth sometimes leaves a shadow after the organism is dead and needs a second visit or simply time to weather off. Get that expectation set before, not after.
How long before this needs doing again on a house like mine?
A local operator who has cleaned comparable properties for years can answer this specifically. A vague "a few years" means they have not been back to look.
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