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Most air conditioning failures come down to a handful of parts: a failed capacitor, a burnt contactor, a clogged condensate drain, a dirty coil restricting airflow, or a refrigerant leak. The first four are ordinary repairs on any system. The last one is the decision point — a leak on a system past twelve years is usually where repairing stops being worth it.
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Diagnostic visit
The technician confirms the symptom, checks the thermostat and the filter first, then works electrical and refrigerant side: capacitor and contactor condition, amp draw, static pressure, superheat and subcooling. Most diagnoses are reached in under an hour.
Watch for: A diagnosis delivered without any instrument on the equipment. If nobody put gauges or a meter on it and you are being quoted a compressor, get a second opinion before agreeing to anything.
The diagnostic fee conversation
Nearly every company charges to come out and diagnose. Many credit it against the repair if you go ahead. Ask which policy applies before booking, and ask whether the fee changes for evenings and weekends.
Watch for: A "free" diagnostic. Diagnosis costs the company real time, so a free one is usually recovered somewhere — most often in a repair quote that arrives higher than it needed to be, or in a replacement pitch.
The repair quote, itemised
You should get the part, the labour and the warranty on that repair separately. Common repairs — capacitor, contactor, condensate pump, blower capacitor, clearing a drain line — are modest. Compressor and evaporator coil replacements are an entirely different order of expense.
Watch for: A single lump-sum figure with no part named. You cannot judge whether a price is reasonable, or get a comparable second quote, without knowing what is being replaced.
Refrigerant: the question to insist on
If the system is low on refrigerant, it has leaked, because refrigerant is not consumed. Adding more without finding the leak buys you a season at most. Ask for a leak search — dye, electronic detector or nitrogen pressure test — and for the leak location in writing.
Watch for: A "top-up" offered as the fix, especially as an annual routine. That is a recurring charge dressed up as maintenance. It is also poor practice environmentally, and on older R-22 systems it is expensive enough on its own to change the repair-or-replace answer.
Repair or replace — the actual threshold
Two things decide it: the age of the system and the size of the repair relative to a new one. Under about ten years, repair almost always wins. Past fifteen, a major repair rarely does. In between, weigh the repair cost against what you would pay for a system that comes with a fresh warranty and lower running cost.
Watch for: A replacement recommendation on the first visit for a system under ten years old, with no part diagnosis offered. That is a sales call with a toolbox.
Most air conditioning repairs land between $150 and $700, with capacitors and contactors at the low end and refrigerant leak repair or an evaporator coil at the top. Compressor replacement sits well above that and is usually where replacement becomes the better buy.
See the full ac repair cost guide — by material, size and region →
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
What is the diagnostic fee, and is it credited against the repair?
Sets expectations before anyone is in your driveway, and tells you a lot about how the company prices.
Which specific part has failed, and can you show me?
A named part is checkable. A failed capacitor is visibly bulged; a burnt contactor is visibly burnt. Vague answers are worth a second opinion.
If it is low on refrigerant, where is the leak?
The most important question on the page. Refrigerant does not get used up. No leak location means no repair, just a temporary top-up you will pay for again.
What warranty comes with this repair, on parts and on labour?
A short or absent warranty on an expensive repair is the company telling you how confident it is in the outcome.
How old is my system, and what would replacement cost?
Not because you should replace — because you cannot judge whether a repair is good value without the number it is being compared against.
Are you licensed and insured in this state, and can I see it?
Refrigerant handling is federally regulated and the electrical side is genuinely dangerous. This is a reasonable thing to ask, and a reasonable company answers it easily.
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