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Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523The ants you see are foragers. Killing them does nothing to the colony, and with some species it makes things worse. What professional ant control actually does, and which ant you have.
Professional ant control works on the colony, not on the ants you can see. Foragers are a small fraction of the population and the queen and brood are elsewhere — inside a wall void, under a slab, in a mound, or outdoors entirely. That is why the main tool is a bait the foragers carry home rather than a spray, and it is why identifying the species matters: carpenter ants, fire ants and common house ants are three different jobs with three different treatments.
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Identify the species before treating anything
The technician looks at size, colour, the shape of the thorax and the node between thorax and abdomen, plus where the trail runs and what it is feeding on. Species determines bait type, placement and whether the nest is likely indoors or out.
Watch for: A treatment applied without identification. Ant baits are formulated for different feeding preferences, and the wrong bait is simply ignored — which then reads as "the treatment did not work".
Follow the trail to find the nest
Foraging trails lead somewhere. Technicians follow them to the entry point and, where possible, to the nest — behind a bath panel, under a slab, in a wall void, in the mulch bed outside, in a rotting fence post.
Watch for: Nobody following the trail outdoors. Many indoor ant problems are outdoor colonies that have found a route in, and treating only indoors leaves the source untouched.
Baiting — the core of the treatment
Bait is placed on the active trail where the foragers will find it and carry it back. This is deliberately slow: the point is that the workers survive long enough to distribute it through the colony, including to the queen.
Watch for: Being told to keep spraying while bait is down. Repellent products near a bait placement keep foragers away from the bait and defeat the treatment. Ask what you should stop doing, not just what they are doing.
Carpenter ants: find the moisture, not just the ants
Carpenter ants do not eat wood — they excavate galleries in it, and they strongly favour wood that is already damp or decayed. So a carpenter ant finding is also a leak finding: a roof or window leak, a failed flashing, a bathroom seal, a chronically wet crawl space.
Watch for: Carpenter ants treated as a pest problem alone. If the damp source is not found and fixed, you have treated the symptom of a building defect.
Fire ants: mound treatment and a real sting risk
Fire ants are an outdoor lawn problem treated at the mound and across the broader area, and colonies relocate. Their stings are a genuine medical concern for people with sting allergies and for small children and pets.
Watch for: Disturbing a mound before treatment. Do not kick, dig or mow over mounds — it provokes a mass response. Flag any known sting allergy in the household before the visit.
Exterior perimeter and entry points
After the colony is addressed, the route is closed: sealing around utility penetrations, correcting mulch and vegetation piled against the siding, moving firewood off the wall, and treating the exterior perimeter.
Watch for: A perimeter treatment offered as the whole solution for an interior nest. It reduces incoming pressure; it does not reach a colony already inside the wall.
A one-off ant treatment is one of the cheaper professional pest jobs. Recurring plans that include ants are usually better value where pressure is seasonal and repeated. Carpenter ant work sits higher because it involves locating and often repairing the moisture source. See the Cost Guide.
See the full ant control cost guide — by material, size and region →
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
Do not spray a repellent insecticide over an active bait placement, and do not spray a visible trail as your first move. With several structure-infesting species, disturbance encourages the colony to split into multiple satellite nests — turning one problem into several. Bait first, and let the foragers work.
Which ant species is it, and how did you identify it?
Everything downstream depends on this. "Small black ants" is a description, not an identification, and it does not tell you whether the nest is in your wall or in the neighbour's mulch bed.
Are you baiting or spraying, and why that choice here?
There are legitimate reasons for either, but a technician should be able to explain the reasoning for your species and situation rather than applying a default.
What should I stop doing while the bait is working?
The question almost nobody asks. Continuing to spray or scrub the trail can defeat the treatment you just paid for.
For carpenter ants — will you locate the moisture source and tell me where it is?
A carpenter ant job that does not end with a note saying which window, which flashing or which pipe is an incomplete job.
How long before I should expect activity to stop, and what happens if it does not?
Gives you a defined point at which to invoke the re-service rather than an open-ended wait.
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