Services
No services match that search.
Browse by type
ChecklistsCompared honestlyWhat everything costsDecision guidesQuestions & answersPlain-English glossaryGuides & how-tosSomething wrong at home?Research & dataCalculators & tools BlogMore
Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523Four tasks. One of them decides how long the tank lives, and it is the one almost nobody is sold. Here is what matters, what you can do yourself, and what you should not touch.
Water heater maintenance is four tasks, and they are not equally valuable. Flushing clears the sediment that makes a tank noisy and inefficient. Testing the temperature and pressure relief valve confirms the safety device still works. Descaling is the tankless equivalent of flushing and matters most in hard water. And inspecting the anode rod — a sacrificial metal rod that corrodes so the tank lining does not — is the single item that most influences how long a storage tank survives, and the one that is almost never offered because there is no appliance sale at the end of it.
Seeing something not on this list? Browse water heater problems by symptom →
Flush the sediment out — the routine task
Minerals settle out of heated water and collect on the tank floor. On a gas unit that layer sits between the burner and the water and makes the burner work through it; on an electric unit it buries the lower element. A flush drains the tank through its drain valve, ideally with the supply briefly reopened to stir the bottom before the final drain. How often depends on your water, not on a universal schedule.
Watch for: A drain valve that will not reseat afterwards. The cheap plastic valves fitted to many tanks are a one-way trip once sediment gets into the seat, so have a replacement valve on hand — or a professional doing it — on any tank that has gone many years untouched.
Inspect the anode rod — the task that decides tank life
The anode is a sacrificial rod that corrodes preferentially so the steel tank does not. Once it is consumed, the tank lining is on its own and the clock speeds up considerably. Replacing a spent rod is inexpensive relative to a new heater and is the most cost-effective thing you can do to a storage tank. Nobody advertises it because it is a small job that prevents a large sale.
Watch for: A rod that has been in place for many years and is now seized into the tank. It often needs substantial torque and real clearance above the unit to withdraw. Tight basements sometimes need a segmented rod, and that decision should be made before the wrench comes out.
Test the temperature and pressure relief valve
The T&P valve is the appliance's last-resort safety device, and it can seize shut over years of never operating. The test is brief — lift the lever, confirm water discharges freely, confirm it stops when released. It should also be verified that the discharge line runs full-size, downward, and terminates where it is allowed to.
Watch for: A valve that will not reseat and now drips permanently after testing. This is a real risk on old units, which is why it is worth doing when someone is there who can replace it on the spot rather than on a Sunday afternoon alone.
Descale a tankless unit
Tankless units accumulate scale on the heat exchanger rather than sediment in a tank. Descaling circulates a solution through the exchanger via the isolation valves, and frequency follows water hardness rather than the calendar.
Watch for: No isolation valves fitted at install. Without them the service becomes a plumbing job every time, which is exactly why so many tankless units never get descaled at all until they start failing.
Check the parts nobody looks at
While someone is there: the pan and its drain, the expansion tank, corrosion at the connections, and on a heat pump unit the air filter and condensate route.
Watch for: An expansion tank nobody has assessed. They fail internally with no external sign, and the first symptom is a dripping relief valve that gets blamed on the valve.
A professional maintenance visit typically runs roughly $100 to $300, with an anode rod replacement or a tankless descale usually adding to that. Against the price of an early replacement, it is the cheapest line item in the industry. See the cost guide for detail.
See the full water heater maintenance cost guide — by material, size and region →
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
Water heaters store water well above scalding temperature and under mains pressure. Turn the heat off and let the tank cool before draining, never plug or cap a relief valve discharge line, and never adjust a T&P valve's setting. If you are working around a gas unit and smell gas, leave the building and call from outside.
Does this visit include inspecting the anode rod, or just a flush?
Most advertised maintenance is a flush. The anode is the item with the biggest effect on tank life and it is routinely left out of the scope.
What is my water hardness, and how often should this unit be serviced because of it?
Frequency should follow your water, not a generic annual schedule. A tailored answer means someone actually looked.
Will you test the T&P valve, and can you replace it today if it does not reseat?
The test carries a small risk on older units. You want the person who created that risk to be able to resolve it before they leave.
If the drain valve fails during the flush, what happens?
On a long-neglected tank this is a live possibility. Agree what it costs and who fixes it before the valve is opened.
Are isolation valves fitted for descaling my tankless unit?
If not, every future service is a bigger job. Worth knowing now, and worth fitting while somebody is already there.
Will you check the expansion tank while you are here?
They fail invisibly and the consequence gets misdiagnosed as a faulty relief valve. It takes a minute to check.
Local pro matching for water heater maintenance is rolling out by metro. Enter your ZIP and we'll match you with vetted pros in your area today.
Tell us what you need and we'll match you with vetted local water heater pros — free.
Free · No pressure · Cancel anytime