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Full services directory How it worksFor prosAbout Get matched Call (866) 582-8523The rail bolts to the stair treads rather than into the structure of the house, so removal is usually a couple of hours and some making good. Before you arrange it, one thing worth knowing: the lift may still be worth something.
Removing a stair lift is a short job. The rail is bolted to the stair treads rather than into the wall or the structure, so it unbolts, the carriage comes off, and what is left is a set of fixing holes in the treads to be filled and made good. It is usually a matter of hours. Before you book it, check one thing: a straight-rail lift from a current model line may have resale value, and several companies will collect or buy one back rather than simply removing it.
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Find out what it is, and whether it is worth anything
Make, model and roughly when it was installed. A straight-rail lift from a current, well-supported line has a market; a discontinued or curved one generally does not. It is a phone call worth making before you pay someone to take it away.
Watch for: Paying for disposal on a lift somebody would have collected free or bought. Ring two dealers before booking a removal.
Disconnect and take off the carriage
The unit is isolated from the power, and the chair and carriage come off the rail. This is the quick part.
Unbolt the rail from the treads
The rail brackets unbolt from the stair treads. There is no structural work involved, which is why removal is far less disruptive than people expect.
Watch for: Anyone proposing to cut or force the rail away. It comes off with tools, and forcing it damages the treads unnecessarily.
Making good the stair treads
Fixing holes in the treads are filled. On carpeted stairs the holes are usually hidden once the carpet settles back; on exposed timber they need filling and finishing, which is a joiner's job rather than a lift engineer's.
Watch for: Assuming making good is included. On exposed timber it frequently is not, and it is worth clarifying before the day.
Disposal or collection
The lift is taken away for resale, refurbishment, parts or recycling. Ask what happens to it — a company that resells is likely to charge less to remove it.
Removal is generally a modest fixed fee, and can be less or nothing where the lift has resale value and the company takes it for refurbishment. Making good exposed timber treads is usually a separate joinery cost. See the Cost Guide for current figures.
See the full stair lift removal cost guide — by material, size and region →
Everyone else ranking for this is paid when you say yes. Here's when you shouldn't.
Is this lift worth anything, and would you buy it or take it in part exchange?
The question most people never ask. It can turn a removal bill into a collection.
Is making good the stair treads included?
On carpet it is usually trivial. On exposed timber it is joinery, and it is often outside the quoted price.
How long will you be in the house?
Usually a couple of hours. Worth knowing if this is being arranged around clearing a house or a sale date.
What happens to the lift afterwards?
Resale, refurbishment or recycling. A company that refurbishes is likely to charge you less for the visit.
Do you need anything from us on the day?
Access, parking and somewhere to bring the rail out. A short question that avoids a wasted visit.
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